Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Personal Information: Name, email address, phone number, shipping address, and billing address when you create an account or make a purchase.
• Payment Information: Credit card numbers and other payment details are processed securely through our payment partners and are not stored on our servers.
• Communication Data: Information you provide when you contact us, including customer support inquiries and feedback.
• Usage Information: Browser type, IP address, pages visited, time spent on pages, and other browsing data collected automatically.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and delivery
• Send order confirmations, updates, and shipping notifications
• Respond to your questions and provide customer support
• Send promotional communications (with your consent)
• Improve our website and services
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (shipping carriers, payment processors, email services)
• Business Partners: Authorized distributors and partners who help fulfill orders in your region
• Legal Requirements: When required by law or to protect our rights and safety

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and recommendations
• Analyze website traffic and performance

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure payment processing through PCI-compliant partners
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us at privacy@pure-ph9.com

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.