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Head Office
SOHO 56, Metro Plaza MallLohgarh Road, Zirakpur
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Frequently Asked Questions
Quick answers to common questions
What is alkaline water?
Alkaline water has a higher pH level (8-9.5) than regular drinking water. It contains alkaline minerals and negative ORP, providing antioxidant benefits for better hydration and health.
Is installation included?
Yes! We provide FREE professional installation across India. Our trained technicians will install the machine at your home within 2-3 working days of delivery.
What warranty do you offer?
We offer comprehensive warranties ranging from 2-7 years depending on the model. This covers all parts and labor for any manufacturing defects.
Do you offer EMI options?
Yes! We offer 0% EMI on credit cards for 3-12 months. We also have tie-ups with finance companies for longer tenure EMI options.
How often to change filters?
Filters typically need replacement every 6-12 months depending on usage and water quality. Our machines have built-in indicators to alert you when it's time.
What support do you provide?
We offer 24/7 customer support via phone, email, and WhatsApp. Annual maintenance contracts (AMC) are also available for extended care.
Ready to Experience Pure pH9?
Book a free home demo today and see the difference for yourself